With twenty two years as a self employed entrepreneur and 9 years of progressive advancement in the gaming industry, Jim has learned a thing or two about providing great customer service and building lasting relationships with his business clients. As the head of the Indiana Live! Player Development initiative, Jim provides leadership to his team of talented casino hosts and support staff in providing the highest possible level of personalized service to our casino’s most valuable VIP’s. Feel free to contact Jim any time at (317)421-8980 or by email at James.Mackie@indy-live.com